Testimonials

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values

First Carolina Bank takes pride in providing the best staff, products, and services to its customers.

Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?

I am impressed by the level of professionalism and attention to detail that my bank provides, and I will definitely recommend them to others. I have already shared my positive experience with family and friends, and they are equally impressed. The staff is knowledgeable and always willing to go above and beyond to help me with any questions or concerns I may have. This review is to express my appreciation for the exceptional service I received. Thank You!

Shemecka
April 2023

I have the pleasure of banking with FCB both personally and commercially. Their responsiveness and customer service is second to none. They have all the capabilities of a national bank, delivered with the attention of a local bank, which makes the relationship exceptional. Lank and team deliver a best in class experience which we could not be happier with. I highly recommend FCB!!

Thomas
April 2023

Excellent service: professional, super courteous, and trustworthy!

Jim
March 2023

I'm new to Reidsville and to North Carolina. I was initially steered to First Carolina by their high review score and to the user friendliness of the website. When I called to ask if notary services were part of customer benefits and was told yes I was hooked. The process for starting the basic account even for someone with limited means was effortless easy and friendly and made so by Melody whom I believe overseas the lobby area. Like everyone I've encountered in Reidsville she was service focused and friendly in a small neighborhood way that seems to be a trademark here in Reidsville. Highly recommend. Conveniently located with lots of benefits no matter where you fall on the socioeconomic scale.

Duane
March 2023

Just wanted to express our great appreciation for the consistent support provided by Jose Fuentes at your Raleigh branch. Jose is extremely knowledgeable, professional, courteous, and very, very helpful. He always goes above and beyond in his efforts to ensure smooth and accurate transactions. Jose is a wonderful representative and asset to your company, providing great personal service. He is terrific and our main reason for being with your institution.

Casey M.
December 2022

I wanted to reach out and say thanks for Rhonda and the First Carolina Bank team’s assistance in providing us with financing for our purchase of a beach home. A property at the beach has been a lifelong dream for both me and my wife, and we are looking forward to spending time at our new condo with our children and grandchildren, making wonderful memories for us and hopefully for them as well. We greatly appreciate Rhonda’s support and guidance throughout this process, and we are pleased to now be customers of First Carolina Bank!

Craig M.
December 2022

I wanted to write about how happy and pleased I have been, and still am, with working with Rhonda. She has been nothing besides professional, polite, courteous and respectful. It's so hard to find that these days. She has such a great sense of humor and still is so professional, she makes you feel like a friend instead of just a number. She is such an asset to your team, and I hope you know that. I hope and plan to work with Rhonda and First Carolina again just because of her.

Conor O.
July 2022

I hardly ever write reviews, but I have to about First Carolina Bank. Since switching over last year, I have had the absolute best banking experience of my entire life - no exaggeration. The entire staff is super friendly and helpful, but I have to give a special shout out to Donna Cameron. She constantly goes out of her way to help me and responds right away to any inquiry or request I bring to her. HIGHLY recommend you consider switching too.

D. Scalise
March 2021

I must tell you that First Carolina Bank is a breath of fresh air. I have a new account and several of my clients do. I don't dread banking anymore.

Lisa L.
December 2021

I can't praise First Carolina Bank enough. They never fail to outperform our expectations, with quick personal responses to anything we ask. Having personal contacts that actually get to know you and that can actually help with any situation is such a blessing. Don't hesitate to bank with First Carolina!

M. Douhit
December 2021

I cannot overstate the pleasure it is to work with a strong team that communicates well, provides solutions, anticipates my needs and remains professional at every level - most importantly, makes my life easier! Keep up the great work.

D. Spetrino
July 2021

First Carolina is the best! All the ladies that work there are awesome and friendly as can be! So glad I chose to bank with First Carolina Bank of Reidsville!

T. Gibson
March 2021