Privacy Policy

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values
Last updated: February 2025

Privacy Disclosure

Your privacy is very important to us. If you have any questions regarding our Privacy Policy, feel free to contact us for more information.

Click Here To Print a Copy of Our Privacy Policy

(Note: Adobe Reader is required to view/print)

Facts

What does First Carolina Bank do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and transaction history
  • Payment history and credit score

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons First Carolina Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information
Does First Carolina Bank share?
Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes –
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates' everyday business purposes –
information about your transactions and experiences
Yes
No
For our affiliates' everyday business purposes –
information about your creditworthiness
No
We don't share
For our affiliates to market to you
No
We don't share
For nonaffiliates to market to you
No
We don't share
Who We Are
Who is providing this notice?

First Carolina Bank

What We Do
How does First Carolina Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does First Carolina Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or use your debit card
  • apply for a loan

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • BM Technologies, Inc. is a wholly owned subsidiary of First Carolina Bank.
  • First Carolina Bank does not share with BM Technologies, Inc. for the purposes of marketing.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • First Carolina Bank does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include brokerage and investment advisory services and merchant service companies.
Other Important Information

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.