Testimonials

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values

First Carolina Bank takes pride in providing the best staff, products, and services to its customers.

Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?

I am so satisfied with the service that I receive from Jose [Fuentes] and Cindy [Buzak], who helped me with setting up an account. They worked quickly and efficiently on my behalf. I highly recommend this bank, as they care about their customers.

Carol
July 2025

It has been a great experience working with the First Carolina team. Everyone we've dealt with has been incredibly responsive, knowledgeable, and easy to reach - which is honestly refreshing these days. The technology is also very intuitive and user-friendly, which makes everything smoother. It's clear that customer service is a real top priority, and that's made a big difference for us.

Tim
May 2025

Switching from one of the large national banks to First Carolina Bank was one of the best decisions we've made. We needed a banking partner who truly understood our business and was willing to collaborate to help us reach our goals - and that's exactly what we found in First Carolina. They don't just act like a bank - they operate as a trusted advisor. It's clear they value our relationship, and that makes all the difference. I know I can call or email the Atlanta branch team and count on a prompt, thoughtful response. That level of accessibility and engagement is rare and incredibly valuable. It wasn't until we partnered with First Carolina that I fully appreciated what it means to have a real, direct relationship with my bank.

John
May 2025

We were super impressed with our new bank from start to finish. Donna [Cameron] and her team took such great care of us and made every step of the process seamless. They made us feel like family!

Kellie
May 2025

Many years ago, I was introduced to Mindi Bevington, and whatever issue I had at the time, she solved it. Since then, I've followed her through several banks, and now to First Carolina Bank. Mindi consistently surrounds herself with outstanding people who prioritize service, and at First Carolina, that culture is clear. In a time when most banks make in-person service feel impossible, First Carolina makes everything seamless. Whether it's a business or personal loan, CD, high-interest money market, mortgage or wire transfer - if it can be done, they get it done. No fuss, no friction. We've moved all of our accounts to First Carolina and are closing the rest. If that's not a vote of confidence, I don't know what is. Over the years, Mindi has delivered where others wouldn't even try. Whether it's turning around a loan in under two days or executing a last-minute wire. I come in with a need, and she always starts with the same question: "How fast do you need this?" And then she delivers.

David
May 2025

Sam [Michaels] was awesome to work with on getting everything across the finish line! Rate was very competitive, and the process was easy. Thank you!

Tyler
April 2025

First Carolina Bank is in a great location [in Reidsville] which was warm and inviting the minute I opened the door. The staff were professional as well as helpful. Miranda Ashley helped me set up an account, and I was so pleased with her expertise and kind thoughtfulness, and I knew everything had been taken care of per my request. Sure wish Miranda could head up a First Carolina Bank in Greensboro, but I don't mind driving to Reidsville for outstanding service. Thank you.

Rebecca
March 2025

We cannot say enough good things about the Wilmington First Carolina Bank team. They make our banking experience so easy - and even enjoyable. We are welcomed each visit with a smiling face and warm welcome. Any request is met with a can-do attitude and typically followed up with a call acknowledging completion. We recommend FCB to everyone we know that appreciates a quality banking relationship. Carolyn [Phelps] and her team are like family. We could not run our business without them.

Jeff & Allison
February 2025

I'm excited to be making the switch from a big-box bank to First Carolina Bank's Cary branch, and I couldn't be happier with my decision. This branch perfectly combines the warm, personal touch of a small bank with the powerful capabilities of a larger institution. It's clear that they are genuinely invested in me as a customer, and the staff has been absolutely amazing - attentive, friendly, and truly top-notch. A big shoutout to the Cary team for making this transition so seamless and welcoming!

Salah
January 2025

We had a wonderful experience and we're very thankful for the professional advice that we have been given. We are looking forward to doing many years of business together.

Melvin
March 2025

Great experience! Thoughtful questions around what my specific needs are. Highly recommend this bank!

James
February 2025

The super helpful and friendly team at First Carolina Bank made buying a property as easy as one could hope for!

Steven
January 2025