Testimonials

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values

First Carolina Bank takes pride in providing the best staff, products, and services to its customers.

Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?

The crew in this office are amazing! They go above and beyond to take care of their customers and are always willing to help! So glad we changed banks. They have been a pleasure to do business with!

June 2023

My experience could not have been better. Rhonda Jordan was delightful to work with, and she made First Carolina's efficient [mortgage] process even more user friendly. Having worked with several other banks in the past, I will now always look to First Carolina for any future needs.

June 2023

Ameera was friendly, courteous, knowledgeable and professional all rolled into one. She was able to give us answers to all of our questions and if she didn't know, she was quick to find out. She is a huge plus to First Carolina Bank!

Iva
June 2023

Since the very first phone call, Kaylee Lyerly has been simply outstanding. I was originally referred to a different bank by a business associate, but Kaylee's level of service, expertise on all available products and options including LLC requirements, and consistently fast response times sold me on First Carolina's Oleander branch. I've never had such a smooth and pleasant experience in my four years of business in Wilmington.

June 2023

I have had the pleasure of knowing Eva for 20+ years and she has always been amazing. I go wherever she goes! She introduced me to Maddie and she has been wonderful to work with too.

April 2023

I represent an HOA management company who has partnered with First Carolina for many years on CD and Money Market investments. I cannot say enough how much we appreciate the employees at First Carolina. They are beyond helpful, extremely responsive and very knowledgeable on our needs as well as our client's needs. We are so grateful for the relationship with First Carolina and look forward to continued business for years to come.

June 2023

Excellent customer service from true professionals with extensive knowledge and expertise.

April 2023

My children and grandchildren moved their accounts to First Carolina and I always heard how nice the bank people were and how quickly they were served. I decided to buy a CD because of the interest rate. My children were right. They were so nice and professional. I will be moving all my accounts there next week.

Elizabeth
March 2023

I’ve been working with Jose for close to a year now on financing a new custom built home in the mountains. Jose has been so helpful in explaining the process, and working with our contractor. The loan application was painless and the approval was quick. I would recommend Jose and First Carolina hands down!

Susan
June 2023

I opened multiple accounts at the Cary branch and the entire process was seamless. Maddie Smith handled my account openings and she was very friendly and knowledgeable. Thanks so much for a pleasant evening experience.

Tiffany
March 2023

I went to First Carolina Bank because it's very convenient to where I reside. As I entered the Bank I was greeted with the most friendly customer service experience I've ever received in the banking industry, by Kimberly, Sarah, Anne, Robin and Mindi. Sarah sat down with me and explained all your banking products thoroughly and enrolled me in what program enhanced my financial goals. Thank you First Carolina team members especially Sarah and Kimberly. It's so nice being able to do my shopping and banking with you while visiting La Promenade Shoppes. I look forward to seeing you soon.

Patricia
April 2023

Very easy and convenient to open a new account. Thanks Amy!

Diane
March 2023