Testimonials

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values

First Carolina Bank takes pride in providing the best staff, products, and services to its customers.

Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?

Looking for somewhere to start a new savings account, other banks were just not the right fit. Then I heard about First Carolina. With help from Emily (who is awesome by the way) she gave me all the information right up front and they offered a fantastic interest rate. Highly professional and very friendly, not to mention my adorable mug and koozie I received for becoming a new customer! If you're looking for a new bank, FCB is the way to go!

A. Smith
November 2021

This is the best bank I have ever worked with. Services are truly personalized for the customer. The staff is amazing, accessible, and so very helpful. We needed a construction loan and did not fit the "typical" borrower. The traditional big banks turned us down. First Carolina Bank's, Jose Fuentes, stepped up and said "let's figure this out." And he did. We built our house and paid back the loan when we obtained permanent financing. In the meantime we moved all our banking to First Carolina Bank. So wonderful having a personal relationship in this day and age!

J. Alberg
April 2021

My husband and I were referred to Donna Cameron at First Carolina for a mortgage and found not only top tier professionalism, but kindness, authenticity and a pervasive attitude of helpfulness across the organization. While we don't live conveniently to the bank, we chose to make FCB our local bank because of the service and personalization they give us. Can't imagine another bank being as good at both the banking and the relationship as they are!

C. Burrows
August 2021

This is the best banking experience I have ever had! Only time I have ever been welcomed to a bank like family. Donna Cameron and Thomas Witherington are all stars here and can't recommend them highly enough. Will recommend to all that are interested. Give them 5 minutes and you won't shop anywhere else!!!

J.D.
May 2021

The staff at First Carolina Bank are the absolute best! Banking made easy and such friendly staff! Everyone is always quick to respond and happy to help! Thanks for all you do to make our job easier!

E. Parker
December 2021

When I began saving for my first home (condo) purchase I already knew exactly where I wanted to buy. However, even though I felt half the battle was already won I knew choosing the right bank to assist with this purchase was even more critical. I've heard countless horror stories from fellow homeowners about their mortgage process and all the hoops they had to jump through, some even just to get pre-approved. So, like it or not, when I began to search for a lender my expectations for a long, arduous process were already set. Then I reached out to First Carolina Bank. I received a phone call (from a real life human!) within minutes of sending my first email and by the end of the call I knew exactly what I needed to do in order to get my mortgage process underway. I was able to provide all documents requested quickly, only once, and pre-approved the same day. After the second day I might as well have already moved into my new condo because that's how easy and effortless they made the rest of the process for me. I could always get in touch with them if I had any questions not to mention they worked directly with the sellers agents when needed to ensure all the proper documentation was in order.

B. Miller
April 2021

Best bank in Raleigh!!! I have been banking with this amazing group for years and have only great things to say about them. The people are always friendly, they bend over backwards to help you and treat you like you are their only customer. If you want to love your bank, this is the place for you.

J. Murphy
March 2021

Thank you for helping [S. Saunders] and I through the loan process with First Carolina. Prior to contacting you we were feeling frustrated with the loan process at other banking institutions. From the first phone conversation with you this process has been easy, quick and you have been very responsive to our questions. We felt like our loan was important to you. This was a feeling we had no achieved prior to First Carolina. It was easy for us to make the decision to choose First Carolina for our loan needs. We are looking forward to furthering our banking needs with you.

P. Saunders
April 2021

I was not familiar with First Carolina Bank until someone recommended a home mortgage from them. I contacted Rhonda Jordan, and she has been the most helpful person I have ever dealt with at any bank. My calls were always answered. If I got her voicemail, she responded quickly. Gwyn was also very helpful. Their origination fee is less than any other bank I have ever dealt with. For friendly and quick, efficient service, please contact First Carolina Bank in Rocky Mount.

D. Franks
August 2021

Having done a lot of Internet research in preparation for applying for a loan, it is an enormous understatement to say that I was blown away by how streamlined and efficient the process was with First Carolina Bank. I had no idea that applying for a construction to permanent loan could be this pain-free. Rhonda Jordan walked me through every step of the process and was patient, professional, and extremely knowledgeable. I very rarely leave reviews on goods or services, but feel that this is the best platform for me to express my gratitude and encourage folks to strongly consider working with First Carolina Bank and Rhonda Jordan for their construction and mortgage loan needs. It has been a pleasure doing business.

K. Kirian
October 2021

We 100% love First Carolina Bank Rocky Mount Location. We have been banking with them for several years. It's like family. They know us by name and always go above and beyond to make us feel like family also. They are prompt and timely for all questions and concerns we ever have. We are so thankful to be banking with them.

A. Zander
March 2021

We love banking with First Carolina Bank! Everyone is always willing to help and so nice to work with! They have been the perfect fit for our small business!

W. Shearin
February 2021