Testimonials

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values

First Carolina Bank takes pride in providing the best staff, products, and services to its customers.

Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?

They are very helpful, loving, and caring. When you walk in, it feels like you're at home with family. If they can't help you, they help you find other resources and guide you through it. My family loves the staff.

Rosemary
November 2024

Wouldn't go anywhere else. I love this bank.

June 2024

First Carolina Bank has been extremely responsive, very quick, knowledgeable and professional. Communication has been excellent. I will definitely recommend First Carolina Bank! Customer-focused!

Lee
July 2024

I came into First Carolina Bank as a total stranger (relocated to the area)...and I left the bank confident that I have gain a trusted financial partnership. The financial officer that assisted me was a wonderful balance of professionalism, knowledge and concern as she guided me through the options and requirements for banking with First Carolina Bank. It was a totally pleasant experience.

Shelia
July 2024

My branch in Reidsville is amazing. Robin [Hundley] and all the staff are there no matter what it is that you need. And the most amazing part is they actually make you feel like family. They're always there with a smile, and willing to help. I think we are very blessed to have this branch and this team here in Reidsville.

June 2024

Everyone at First Carolina Bank is friendly and capable whenever I go into the branch or call. I also like the fact that when I call, a person answers the phone. This is so rare in today's world!

June 2024

They are always kind and caring and always going the extra mile to satisfy their customers.

June 2024

I love that when you call the bank you speak to someone in your local branch. I also like the variety of checking accounts available.

Stephanie
August 2024

I love this bank! The staff are always very kind and curious. I have never had to wait in line to be seen. [Helen] Chilton is always very accommodating when my wife and I pop in for whatever odd request we have for her to help us sort out. Best bank in Reidsville, for sure!

Jake
August 2024

Jose [Fuentes], Director of Consumer Lending at First Carolina, is THE BEST banker I’ve ever experienced! From helping us purchase our home to advising us on CD opportunities, he is always attentive, responsive, and competitive with product services!

June 2024

Working with First Carolina Bank is a very positive experience. I've been banking with them since they opened. Jose and the team are very responsive and define what it means to [have] personal banking. In a sense it's like "Cheers" where everyone knows your name!

January 2024

I have worked very closely with the staff at [the Cary] location and have been blown away with their incredible customer service. They are prompt with responses and are overall just very kind and good people. Special thanks to Michelle [George] for her assistance and eagerness to help, always.

June 2024