Testimonials


First Carolina Bank takes pride in providing the best staff, products, and services to its customers.
Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?
I'm glad I decided to bank at First Carolina on Devine St. here in Columbia, SC. Crystal [Harrison], Sterling [Rose], Mitch [Pollock] and Emmanuel [Boyd] are the very best and I consider them great friends. I will choose only one of the many examples I have to describe my excellent experience. They are prompt with help at the drive through window. I'm greeted with a friendly hello, I'm called by name and all of my questions are answered thoroughly. Banking with First Carolina is truly a ray of sunshine in my life.
Excellent, friendly, overly welcoming and very helpful in setting up accounts that we needed. Love the personal touch that comes with a small institution. But not small on effort or professionalism! Very happy we found First Carolina Bank and highly recommend!
Hometown bank with personalized service and values that values the "little guys" in the community.
Everyone has been great. Very knowledgeable and always helpful in a timely manner.
Rhonda Jordan made the home buying process painless, fast, and gave a great rate. I've bought properties before but this was by far the most responsive and friendly bank to work with. I've already referred another home-buyer to First Carolina Bank and expect to do that many times. THANK YOU!
I met Rhonda Jordan about 4 years ago after a referral from a friend of ours. The minute I started working with Mrs. Jordan it has been nothing less than exceptional. I will truly miss her when she retires. She has went above and beyond to help me and she made it effortless to say so outstanding. I live in Sanford NC and I would travel any day needed to bank with this institution. I too have brought along a few friends as well. Banking you can trust is a must. I could go on and on. Thanks so much Mrs. Jordan.
Quick, easy and welcoming!
The First Carolina Bank staff are all exceedingly helpful and they proactively contact me in advance of anticipated banking issues. A great team to work with!
Robin Gregory is the reason I went with your bank. Her customer service has always been top notch and once again she did not disappoint. Her knowledge and expertise takes away all my stress about finances.
Staff very professional, and knowledgeable of information. [They] made my visit one that was warm and welcoming in a bank that I appreciated. This atmosphere has not been seen or felt in such a long time. It made me feel so good and want to do business there. To go into a bank and be welcomed so nicely brought joy to our hearts. Just wish there were more institutions like yours.
Outstanding service and customer focus from every member of the team! Donna has been a true gem in how she has shepherded our mortgage application and supported us as we began migrating out personal banking from a “big bank” to a one more concerned with customer outcomes and experience. Thank you to the entire team, starting with Donna!
Worked with Donna to secure a new mortgage. Our realtor referred us. So glad we called because in this time of high rates, we were hesitant to move although wanting to for three years. Having Donna as our loan originator and underwriter made the process so easy. She was ready to roll when we were.