Testimonials

Handwritten bank motto on a sticky note, reflecting real customer voices and shared valuesHandwritten bank motto on a sticky note, reflecting real customer voices and shared values

First Carolina Bank takes pride in providing the best staff, products, and services to its customers.

Check out some of the testimonials we've received from our amazing customers.
Want to share your own positive experience?

The super helpful and friendly team at First Carolina Bank made buying a property as easy as one could hope for!

Steven
January 2025

When I first started my firm, I knew I needed to set up a checking account and trust account, but I really did not know what that entailed. Niema Neal and Shannon Cantrell were very helpful walking me through the process and helping me fix the glitches that inevitably come with any new venture. As we have moved forward, I appreciate that even though my business is still small, we do not get lost in the shuffle like we might at other banks. It is nice to be able to call people you know at your local branch and get answers to questions quickly and efficiently.

Luke
January 2025

I have been banking with First Carolina at their Cary branch for 3+ years, and it has been the best and easiest banking relationship I have had in over 30 years of business. The staff is friendly, easily accessible, and very competent. I highly recommend using First Carolina Bank, especially their Cary branch, for all your banking needs.

Mike
January 2025

Over the last few years, Fran [Wright], Ashley [Kepley], Amber [Hardy], and Maddie [Smith] have been the most wonderful members to work with! Their customer service is unmatched, from quickly handling our deposits to feeling like I'm visiting with friends. As a small company, it's important that we bank with someone who keeps our money safe and makes us feel like a welcomed member of the community. They've exceeded our expectations!

Leaa
January 2025

Our experience with First Carolina Bank has been exceptional. The friendly and knowledgeable staff consistently go above and beyond to provide personalized, old-fashioned customer service, always responding promptly to our emails and calls. They truly care about their clients and make banking with them a seamless and enjoyable experience.

Brent
January 2025

First Carolina provides phenomenal customer service and is always available when you need them. We appreciate their kindness and support over the years!

Hunter
January 2025

I changed my banking relationship to First Carolina Bank about a year and a half ago and have been very impressed with the service, professionalism, and attention I have received. After having been with my previous bank for over 15 years, I was initially hesitant to make the change but quickly saw a huge improvement in the corporate banking experience. Mindi Bevington and her team at the Virginia Beach location are a stellar example of relationship banking, and I am very glad I switched to First Carolina.

Erin
January 2025

Rhonda [Jordan] is the most professional home loan representative I have ever had the pleasure of working with. My wife and I have purchased 12 homes and re-financed many times. Rhonda demonstrated personal concern about us and, of course, the bank she presents. But she made our well-being a primary concern of hers—the best!

Larry
October 2024

First Carolina does banking the RIGHT way! A true community bank that makes you feel welcomed from the second you walk in until you leave. From helping set up an account for my small business to assisting me with financing my first mortgage, I could not be more pleased with [the Wilmington] branch. Big thanks to Donna Cameron, who was instrumental in every step along the way. I am convinced there isn't a better bank in southeastern North Carolina!

Drew
September 2024

We have had the pleasure of doing business with First Carolina for the last 8 months. Mitch [Pollock] and the rest of the staff have always been very helpful and very polite, whether we come into the bank or go to the drive thru. They always greet you with a smile and talk to you like a friend instead of just another client. Mitch always seems to go out of his way to help us out. Being in a small business myself, that is important to me. I left a much larger bank because, after years of loyalty, our company was still just a number. Thank you, First Carolina!

Ginger
December 2024

I can’t express enough gratitude for Jose Fuentes and the incredible support he provided me through the journey of securing my home loan. Navigating the loan process felt overwhelming, but Jose was a true guiding light. He brought unmatched expertise, patience, and dedication to every step, making what seemed nearly impossible become a dream come true. Jose took the time to understand my unique situation, offered clear and insightful advice, and worked tirelessly to overcome challenges. His communication was stellar; I always felt informed, reassured, and confident in his ability to get the job done. Thanks to Jose, I now have the keys to my dream home—a reality I couldn’t have achieved without his help. I wholeheartedly recommend Jose Fuentes to anyone seeking a professional who genuinely cares and delivers results beyond expectations. Thank you, Jose, for making my dreams a reality!

Salah
November 2024

I was extremely impressed with First Carolina Bank walking in the door. The atmosphere that the staff sets for their clients is refreshing. Christian [Lopez] and Emily [Pugh] took their time to ensure the accounts I opened were right and made me feel at home. I'm looking forward to working with them and building our banking relationship.

Melissa
November 2024