Student
Experience



We put students first. We handle all student refunds on behalf of your institution—regardless of the disbursement method they choose.
Every student will experience:
A clear, neutral, and transparent online process for selecting how to receive refunds
Fast, reliable, and secure access to funds
A choice in how they receive their refund. Choices include deposit to an existing account or a BankMobile Checking Account*
Optional text alerts on the status of their refunds, regardless of how they receive them
Customer service telephone line (7 days a week), online FAQs, email, and social media

The BankMobile Checking Account
The BankMobile Checking Account is a digital-only FDIC-insured checking account available to students at your school. Features and benefits include:
- Fee-free ATM access to over 55,000 Allpoint® ATMs (the largest surcharge-free ATM network)*
- Financial literacy tools
- On/off switch to temporarily disable the account’s debit card
- Optional interest-bearing BankMobile Savings Account
- No minimum balance requirement

*Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change.
BankMobile banking products and banking services are provided by First Carolina Bank, Member FDIC and Equal Housing Lender.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. All other names and logos are owned by their respective owners.