Case study overview

Alamo Sees Success With Solutions For Students & Staff

Alamo's Disbursements solutions succeed for students and staff
at a glance
The Alamo Colleges District serves over 79,000 students annually, with a diverse demographic that includes traditional students, working adults, veterans, and international students.

Challenges

The Alamo Colleges District needed a streamlined solution to alleviate administrative burdens on staff while addressing student complaints about slow refund processes and inflexible payment options.

Results

Our disbursements program revolutionized the refund process, providing students with flexible options for receiving their funds—including electronic deposit to another account, seamless access to the student-centric BankMobile Checking Account, and comprehensive exception handling services, including the management of returned checks.

About Alamo Colleges District

The Alamo Colleges District is a collection of five colleges, including Northeast Lakeview College, Northwest Vista College, Palo Alto College, St. Philip’s College, and San Antonio College, which is situated in the Greater San Antonio, Texas area and has a focus on preparing students for the workforce and building a solid future.

79,000+

Enrolled students

350+

Degree & Certificate programs

2,188+

Scholarships awarded last year

10,324

Degrees awarded in 2023

Alamo x BM Technologies, Inc.

Alamo Colleges District experienced its most successful year in processing student refunds electronically with our disbursements program.

Prior service

65%

best year

BM Technologies, Inc.

92%

current

Prior service

65%

best year

BankMobile Disbursements

92%

current

2024 performance

120K

Total checks eliminated

with automation by BM Technologies, Inc.

7,086

Opened accounts

when BankMobile Checking Account was chosen for refund disbursement

$165M

Total amount disbursed

to students via their chosen method of receipt

10,330

Total deposits established

to BankMobile Checking and Savings Accounts

80,411

Total deposits sent

to students via electronic deposit to another account

Rectangle with dollar sign icon

Delivering financial aid across the U.S.

Our disbursements program helps 700+ college and university campuses across the U.S. deliver financial aid credit balances to students securely, efficiently, and in compliance with federal regulations.

We work with 44 schools/districts in the state of Texas and have an average disbursement rate of over 90% nationwide.

Disbursements platform delivers financial aid

Other distinguished colleges and universities using the disbursements Refund Management® platform

What staff & students say about our program!

Real experiences, real success: Discover how our disbursement service platform transforms financial transactions

"We have been using this service since 2009 and have always felt that we’ve had a trusted partner in disbursing Title IV funds. We have always relied on the team and look forward to a continued partnership."
Director of Accounting Services
Midlands Technical College
“You guys are fast, thorough and friendly. Everything is perfect."
Student & BankMobile Checking Account Customer
"This Refund Management® service is such a unique process; there is no other competition as far as we are concerned. We looked at solutions with local and regional banks, but nobody could provide this level of service."
Director of Student Financial Services,
Spring Arbor University
"The institution is glad to have the BankMobile Disbursements platform so Madonna can continue concentrating on education."
Manager, Student Accounts,
Madonna University
"This process saves time and money for institutions of higher education and it helps the refund process flow smoothly, while reducing errors in processing as well. Many students come to college and do not have any business relationships with banking institutions. The BankMobile Disbursements platform bridges that gap, and gives students an opportunity to have rapid access to their funds and to learn how to manage their money effectively."
Administrator,
East Georgia State College
"We have been able to streamline our process and reduce expenses to offer students quick and efficient online access to manage how they receive their refunds."
Senior Accountant/Student Accounts Supervisor,
Mississippi Valley State University
“We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks.”
Business Officer,
Butte College

Award-winning innovation in higher education solutions

Fintech Breakthrough Award for Best Student Financial Aid Platform 2025

BIG Innovation Award (Education) 2025

Gold Stevie® Award for Technology Excellence: 2024 EdTech Company of the Year

Tech & Learning Award of Excellence: Back-to-School 2024

Want to learn more about our disbursements program?